Event Ticketing and Registration
In Short - what data we collect and what we do with it

To create an UltraBritain account, we only need your name, your email address and a password of your choice.
You are able to complete further profile details should you wish to (we use such fields to pre-populate entry forms for your convenience)

We use Google Analytics to anonymously track Site traffic - your personal data is never used and you are not identifiable.

We do not track your navigation of the Site.

We do not give your data to any third party with the exception of any entry forms you complete or other questionnaires or forms accompanying your purchase of a product or service.

Entry form data you complete is made available to the owner of the event only and we do not share any additional data from your profile not requested by the entry form.

We will not send you any newsletter or similar unless you specifically sign up for it.

We never see and never store any financial information / card numbers etc. about you.

Your personal data (name and gender excepted) is stored in encrypted form on the system.


What is this Privacy Policy for?
This privacy policy is for this website (https://www.ultrabritain.com), developed and maintained by The Web Development Company, and governs the privacy of its users who choose to use it. The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.


Cookies
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to anonymously monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your device in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

You can read Google's privacy (http://www.google.com/privacy.html) policy for further information.

Other cookies may be stored to your device by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk.

Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998.

Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to.

This is by no means an entire list of your user rights in regard to receiving email marketing material.

Your details are not passed on to any third parties.


Your Use of the Site

This website may contain blogs, reviews, forums, comments and other facilities to post content.

You agree to use these areas to post content that is proper and related to the topic of discussion.

You remain solely responsible for the content of your posts on the Web Site.

It is your responsibility to ensure you have the appropriate permissions and rights to any material (text, images, video etc.) that you post on the UltraBritain site.

Additionally you agree that you will not post any material that:
- Promotes or discusses an intent to commit an illegal act
- Is indecent, pornographic, threatening, racist, abusive or considered offensive or obscene
- Seeks to exploit children
- Collects personal data without the owner's consent
- Misrepresents or disguises the real owner of the content being posted
- Downloads programmes that contain viruses or other harmful software
- Disobeys any code of conduct policies for our community areas.

UltraBritain disclaims any liability for any content posted by any third party to the Web Site.


Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website.

Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003.

All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998.

No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website.

Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; www.websitename.co.uk.)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.Social Media PlatformsCommunication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details.

This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.


Intellectual Property

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may link to our site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Our site must not be framed on any other site.

We reserve the right to withdraw linking permission without notice.

If you wish to make any use of content on our site other than that set out above, please contact us.


Acting as an Agent

UltraBritain acts as an agent for the event managers and prouct suppliers and other organisations for the purpose only of taking online entries, Memberships and Purchases for them and selling related goods as the agent of such persons.

UltraBritain is not liable for any injury or loss to the participant / applicant relating (directly or indirectly) to (i) the conduct, organisation, delivery or operation of the Event or (ii) Membership of the Membership organisation in any way whatsoever.

UltraBritain does not give any warranty (express or implied) with regard to the conduct of any event or relating to any purchase made through this site.

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with your use of, or inability to use, our site; or use of or reliance on any content displayed on our site.

If you promote or retail your events or products through UltraBritain, UltraBritain cannot be held liable for:
- any loss of profits, sales, business, or revenue;
- business interruption;- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of web sites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites.  We will not be liable for any loss or damage that may arise from your use of them.

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).  Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners.

Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.


Credit Card Numbers

No credit card numbers are stored on UltraBritain.com or on any other Group site (shutupandrun.co.uk, sweatengine.com).

All pages within the UltraBritain site are secured with SSL.


Refunds, Transfers and Exchanges

UltraBritain does not issue refunds or exchanges for events that we host. Refunds and/or exchanges are at the discretion of the Event Director.

Before registering for an event, carefully review the event information and contact the event director with any questions you may have.

The policy on transfer of race entries or event tickets is at the discretion of the event owner.

Event owners may offer refunds to entrants / ticketholders who can no longer attend a race or other event through UltraBritain at their discretion.

Event owners may provide a marketplace for spare event places and tickets and offer entrant exchange services through UltraBritain in which case policies and service charges where applicable will be clearly displayed.

All refunds are applied back to the original card used to purchase the event place or product. Due to the nature of the banking system, refunds may take up to two weeks to appear against your card balance.

If another person buys a place on your behalf and you subsequently cancel or refund that place, any monies due will be returned to the original purchaser.


Transfer of Event Tickets

Where the Event Owner permits, you may transfer your place at an event to another UltraBritain user.

You may charge the third party a fee for your place which cannot exceed the face value of the ticket/entry or the price you paid for it (excluding fees, charges and charity donations), whichever is the lower.

Event Owners may choose to charge a fee for transfers - this will be clearly indicated.

In the event that the price you demand from a third party does not cover the Event Owner's transfer fee in full, you will be charged for the shortfall before any transfer can proceed. This cannot be refunded should the transfer not go ahead. For this reason we recommend making this charge the responsibility of your buyer.

You may cancel a transfer of a place up until the point at which your third party pays for it.N.B. if you charge a third party for your place, this will be processed as a refund to the card originally used to make the purchase. This means that if someone else bought your place on your behalf, it is their card that will be credited with these funds.

Due to banking system processes, refunds (and in this context resale fees you charge) can take up to two weeks to appear against your card balance.


Waitlists

Whether a waitlist exists for an event and how this list is managed is at the discretion of the Event Owner.

If you are offered a place at an event from the waitlist then you will receive notification by email and within My Account / Entries. Waitlist place offers are valid until midnight 3 days after the offer is made. So for example if an offer is made at 2pm on a Monday, you will have until midnight on Thursday of the same week to complete.

You must checkout the event and fulfil any terms and conditions of entry by this point or the place will be forfeited.


Referral Promotions

UltraBritain may from time to time run referral promotions.
Referral schemes may reward you for introducing people to our events.
Unless indicated otherwise on the event in question these terms and conditions apply to them.

- For each new person you introduce who enters the event, we will credit your account with a GBP 2 voucher
- 'new person' means a customer who has not entered an UltraBritain event within the past 3 months
- We will give you a single voucher, with the face value increasing by GBP 2 for each successful referral
- 'successful referral' means a purchased entry into one of our events
- The voucher can be used against future UltraBritain events (note that the Platform hosts events on behalf of many companies and unless otherwise indicated, their events are not included in the promotion)
- Vouchers are not exchangeable for cash or other goods or services
- When used against a purchase, the voucher will discount that event or other applicable product by the face value of the voucher
- If the voucher value exceeds the price of the event, no residual value will be retained
- The voucher expires 6 months from the date it was created or last topped-up


Currency and Payments

All event prices are stated in UK Pounds Sterling

UltraBritain.com accepts Visa, MasterCard and mobile payments

If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment details, it is your responsibility to confirm with us via email to support@ultrabritain.com whether or not your order has been placed.

UltraBritain will not be responsible for losses (in any form) if you assume that an order was not placed because you failed to receive confirmation.

Ensure the confirmation email is not in your junk folder and check your account on UltraBritain which will list any races you have purchased through the site.

Events registered for on UltraBritain.com may be subject to a per event convenience charge and a non-refundable per order processing fee. Sometimes race organisers account for this charge within the race entry fee; otherwise such charges may be additional to the headline race fee.

All charges will be clearly notified ahead of purchase. Ensure you are happy with the total amount before proceeding with your purchase.


Charity Donations
Event Directors may include the option of donating to charity as part of the entry form for an event.

The disbursement of these monies to the indicated charity is the sole responsibility of the Event Director and UltraBritain cannot provide receipts or proof of donations etc.

Charity donations attract preferential card processing fees of 3.5%


Event Cancellation

Occasionally, events are cancelled or postponed by the Race Director.

Cancellation procedures and refund policies are established by the Race Director and it is their responsibility to contact entrants in the event of such a cancellation.

In the event that a refund is offered, this will be actioned by the Race Director unless otherwise indicated.

UltraBritain is not liable to make any refunds in such situations and liability rests wholly with the event organiser.

For exact instructions on any cancelled or postponed event, please check the event information online or contact the event manager directly.



The materials appearing on UltraBritain.com's web site could include technical, typographical, or photographic errors.

UltraBritain.com does not warrant that any of the materials on its web site are accurate, complete, or current.

UltraBritain.com may make changes to the materials contained on its web site at any time without notice.

UltraBritain.com does not, however, make any commitment to update the materials.

UltraBritain does not make any guarantees about the availability of the web site and any content posted on the site is for information purposes only and is not intended to amount to advice.

We make reasonable efforts to keep the site up to date we make no warranties, guarantees or representations, express or implies, that the information contained in this site is accurate, complete or up-to-date.

UltraBritain.com is a service through which 3rd parties are able to upload content and links.  UltraBritain is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by UltraBritain. Use of any such linked web site is at the user's own risk.

UltraBritain may revise these terms of use for its web site at any time without notice.  By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.


Company Address and DPR

UltraBritain.com is owned and maintained by The Web Development Company, 31b Alma Road, Eton Wick, Windsor, Berkshire, SL4 6JZ

UltraBritain is registered with the Information Commissioners Office and is listed on the Data Protection Register - reference ZA246201




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